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FAQ's

• What has happened to my shareholding?

  All the shares in the Company have been taken into public ownership. They were transferred to the Treasury by the Northern Rock plc Transfer Order 2008, which was made under the Banking (Special Provisions) Act 2008. The Order came into effect at 00.01a.m. on 22 February. The listing of the Company’s ordinary and preference shares has now been cancelled by the UK Listing Authority, trading of such shares on the London Stock Exchange has ceased and all shares have been disabled in CREST. All other rights or entitlements to receive or subscribe for shares in the Company have been extinguished by virtue of the Transfer Order.

• Will I receive any compensation for my shares?

  The Banking (Special Provisions) Act 2008 provides for an Order to set up a compensation scheme under which an independent valuer will assess any compensation which may be payable to holders of shares transferred to HM Treasury and certain other affected parties.

  Andrew Caldwell, Valuations Partner at BDO Stoy Hayward has been appointed by HM Treasury as an independent valuer to assess any compensation that may be payable to former Northern Rock shareholders affected by the transfer of Northern Rock into Temporary Public Ownership on 22 February 2008. The appointment was made by HMT Ministers, on recommendation from an advisory panel, following a competitive process.

  If you require further information on the current status of the valuation process, please contact the Independent Valuer directly either via his website www.northernrockvaluer.org.uk, or via his helpline on 0800 3777 353.

• What are the consequences of public ownership in relation to capital gains tax?

  Information relating to capital gains tax implications for former shareholders is available from the HM Revenue & Customs website.

• What if I hold my shares through a nominee or broker?

  If you held your shares through a nominee or broker you would need to consult your broker concerning the payment of any compensation payment.

• What should I do with my Northern Rock plc share certificates,
  NRSA statements and tax vouchers?

  You should retain all documentation relating to Northern Rock shares for reference purposes.

• How do I update my personal details?

  It is important that your personal details are updated if there is a change to your name and/or address. Please write to Capita Registrars with details of both your old and new address and quote your investor code (IVC) or folio number. If your name has changed, then you should enclose a copy of your marriage certificate in the case of marriage, or a copy of the legal documentation confirming name change in other cases.

  The correspondence details for Capita Registrars can be found in the ‘contacts’ section.

• What happens if a former shareholder dies?

  In order to register the death of a former shareholder you should correspond with Capita Registrars providing details of the deceased’s name, address and investor code (IVC) or folio number. Capita will then advise you of the procedure and the documentation they will require.

  The correspondence details for Capita Registrars can be found in the ‘contacts’ section.

• What are the consequences of public ownership in relation to inheritance tax relief on the estates of former shareholders?

  Information relating to the treatment of shares for the purposes of inheritance tax relief is available from the HM Revenue & Customs website.

• How do I find details of historic dividends paid by Northern Rock

  A summary of historic dividend payments can be found in the ‘dividend information’ section. If you have any queries regarding these payments or you require a replacement dividend cheque or a duplicate tax voucher, please contact Capita Registrars.

  The correspondence details for Capita Registrars can be found in the ‘contacts’ section.

• Will there be an Annual General Meeting this year?

  As the shares in the Company are now all owned by the Treasury, the Company will not hold an annual general meeting. In compliance with its obligations as an issuer of listed debt securities and applicable company law, the Company will continue to publish its annual financial report.

• When did Northern Rock convert from a building society to a bank?

  Northern Rock floated on the stock market on 1st October 1997.

• What was the original share price when Northern Rock floated?

  The flotation share price was £4.51908.

• Did I qualify for shares as an investing member?

  One of the qualifying conditions which investors must have satisfied in order to be entitled to a distribution of free shares was to be the sole or first named on one or more share accounts with the former Society which contained an aggregate of at least £50 at midnight on 2 April 1996 and at least £100 at midnight on 31 December 1996 and at least £1 at midnight on the Final Qualifying Date, which was 22 August 1997.

  In addition, you must have had a registered address in a permitted territory. If you think you may have met all the above conditions, but did not receive an allocation of shares following our conversion in October 1997, please contact the Share Information Department and we will investigate your qualification.

  The correspondence details for Share Information Department can be found in the ‘contacts’ section.

• Did I qualify for shares as a borrowing member?

  One of the conditions which borrowers must have satisfied in order to be entitled to qualify for free shares was to be the sole or first named member on a mortgage with Northern Rock which had a mortgage debt outstanding of at least £1 on 2 April 1996, 31 December 1996 and the Final Qualifying Date, which was 22 August 1997.

  In addition, you must have had a registered address in a permitted territory. If you think you may have met all the above conditions, but did not receive an allocation of shares following our conversion in October 1997, please contact the Share Information Department and we will investigate your qualification.

  The correspondence details for Share Information Department can be found in the ‘contacts’ section.

• Northern Rock plc was formed on 1 January 2010. For its Half Year Results, please use the following link: Northern Rock plc: Half Year Results 2010

© Northern Rock plc 2010